FAQ Eco Bike Tours

At Eco Bike Cuba, we welcome all levels of riders from the novice bike rider to the cycling enthusiast. Also our tours are designed so that they cover a variety of different distances and time durations. There literally is a tour for everyone at Eco Bike Cuba. As long as you are comfortable riding a bike you will enjoy our tours!
Yes. Our top priority at Eco bike Cuba is our guests’ safety. We have designed each of our tours to avoid major through fares and heavy car traffic as much as possible. On some occasions, you will be sharing the road with cars but we try to limit this as much as possible. In addition, prior to each tour we have a safety briefing with our guides to make sure you understand the not only traffic rules and regulations but also best practices when riding to follow throughout your tour. We also require that each guest that we take on our tour wears a safety helmet and a reflective safety vest.
We highly recommend that you purchase your tour tickets in advance of your preferred tour date. By doing so, you are guaranteed a spot. We will always do our best to accommodate “walk-in’s” however, you run the risk of the tour being sold out on the day you’d like to take it if you haven’t booked your tour in advance. You can buy the tour of your choice by visiting the Eco Bike Cuba Tour Page by clicking here.
Here is a summary of what to expect in terms of mileage and duration in time for all of our biking tours. Please note: the timing should serve as an estimate; the amount of time spent on tour largely depends on the biking ability of your group.

Tour                                                           Length Km          Duration

Coral Beach Bike Tour & Snorkeling                 47 Km                 6 – 7 Hours
Valle de Yumuri Bike, Hike & Scuba                 43 km                   6 – 7 Hours
Puerto Escondido Bike Tour                             38 Km                   6 - 7 Hours
Canimar Bike tour and sail                               28 Km                   6 – 7 Hour
La Atenas De Cuba City Bike Tour                   27 Km                 5 – 6 Hour

Eco Bike Cuba supplies water to each rider on our tour. The Eco Bike Day tour does include a stop for lunch.
All of our guests are required to sign a waiver before they depart on the tour. If you have members of your party that are under 18, you will include them on your waiver and sign on their behalf.
Should Eco Bike Cuba need to cancel a tour due to inclement weather, we will contact you on the day of the tour. Our policy is to offer you the opportunity to reschedule your tour for a different day or to offer you a refund for the tour. When you book your tour, please be sure to include your cell phone number or a local number where we can reach you as well as an email address.
All of our bike tours include at least one stop that has restroom facilities. Many of our bike tours have multiple stops.
Yes they can-however, keep in mind that our Eco BIke tours in a Day-might prove challenging for younger guests but please note, we’ve had children as young as 8 complete the entire ride with no problems-it’s completely at the parent’s discretion in regards to what their child’s level of ability is. Other options that we have for kids include:
A very popular option for families traveling with children is to book a private tour. Your expert guide will be assigned to your group and you’ll find the experience a bit more personal and fun for the kids. When booking you will be provided an option to make it private.
Yes, rentals are available by the day, the week or even for long-term arrangements-check with us and we’ll quote for an extended rental rate. We can also rent bikes by the hour. All of our bike rentals come with a lock and a safety helmet. Several different types of bikes are available.
Not a problem, you can provide a foreign phone number and/or the name of the hotel you are staying at in Cuba.
All tours start and finish in different spot. depending on the tour
Visit our Bike Rental page to reserve your bikes and explore Matanzas on your own. You can also talk with your tour guide after the tour and he will take care of you.
All of our bikes are well-maintained and they are in excellent condition. For the tour, you will be riding a 21 speed high end hybrid road bike.
Absolutely! If you have a group of more than 6 people, please send us an e-mail at info@bikeshikes.com and we will arrange it.